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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

She is often quoted in industry journals on leading morale, employee engagement, customer experience, and teamwork. She is a leading expert on customer relationship management (CRM) and customer service strategies, maturity, benchmarking, governance, and ROI. Kate serves Application Development & Delivery Professionals.

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Customer Centricity has to be an Intrinsic Principle: an Exclusive Interview with Mr. Rohit M A, Co-Founder and Managing Director, Cloudnine

Customer Guru

With over 18 years of entrepreneurial experience, Mr. Rohit is actively involved in several core areas of Cloudnine including strategy, digital revolution, public relations, employee engagement, and development of new business models for the company. We had to invest a lot in infrastructure and had to become attractive for investment.