Is the Contact Center a Good Career? Tenured Agents Say Yes
Balto
FEBRUARY 6, 2023
For agents, it’s an important change of perspective: they need to stay engaged and understand best practices in a way that’s coachable to other agents. 2011, June 27). How to Battle Contact Center Agent Burnout. Suddenly, their work has greater meaning and impact. sh=1de7d6ca71b6 Martin, S.W.
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