Remove 2011 Remove Abandon rate Remove Call flow Remove Contact Center
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What is a citizen developer – and how can they liberate your contact center?

Babelforce

‘Software is eating the world’, wrote Mark Andreessen in the Wall Street journal in 2011. IT and development teams have their hands full Citizen developers can meet some needs better than IT staff Low or no-code platforms can turn anyone into a developer How can citizen developers liberate the contact center?