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Customer Churn:10 Actionable Customer Retention Strategies COVID

JustCall

But the operation that is facing the most critical hit is – Customer Retention. Customer acquisition has become more difficult than ever. And businesses have shifted their focus towards Retention. But are you still sticking to the old-fashioned customer retention strategies?

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Customer Churn:10 Actionable Customer Retention Strategies for COVID

JustCall

But the operation that is facing the most critical hit is – Customer Retention. Customer acquisition has become more difficult than ever. And businesses have shifted their focus towards Retention. But are you still sticking to the old-fashioned customer retention strategies?

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Top 30 Customer Service Experts to Follow in 2022

SmartKarrot

Through her social media interactions, Johnson encourages her followers to think creatively to come up with better ideas – an important skill for customer support teams. Her Twitter feed is full of stories regarding Millennial trends, as well as advice on how businesses may appeal to Generation Z and Millennial customers.