The CX Storytime Tale of The Disappearing Digits
Russel Lolacher
AUGUST 30, 2018
Stay tuned for a story of generational frustration, customer hide and seek, and a video savior. This is the Customer Experience Story time tale of … The Disappearing Digits. In the summer of 2009, with some prodding by Lynn, the couple decided to buy the old computer of their eldest son, Joe. And so it begins.
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