Remove 2009 Remove Coaching Remove CRM Remove Self service
article thumbnail

Customer Service Predictions for 2018

CSM Magazine

Here are some of the top customer service predictions for 2018, brought to you by Fara Haron is CEO of CRM Solutions, Arvato. Personalized videos are being used to provide customers with customization related to the specific services or products that they are interested in. Self Service. Voice Recognition.

article thumbnail

Top 8 Dialpad Alternatives & Competitors in 2023

JustCall

Call Intelligence – Make the best use of IQ to sketch out the best pitches, real-time conversation insights, and coaching with conversational intelligence. Post numbers – Keep existing numbers when changing services to help customers reach you easily. Fully self-service and easy to set up.

voip 52