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Higher Education Chatbots – Everything You Need to Know

Comm100

Higher Education Chatbots – Everything You Need to Know In the competitive world of higher education, providing students with the very best support is key to increasing enrollment, improving student satisfaction, and reducing drop-out. This is where higher education chatbots come into play.

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The Impact of and Opportunity for Virtual Agents on Call Center Outsourcers

Xaqt

The Great Recession in 2008-2009 accelerated the offshoring trend as companies grappled with the economic downturn. For example, the opportunity to provide call center agents with personalized assistants for access to real-time information and guidance is immense. Which meant that someone from Kansas could call a U.S