How Your Customers Measure You
Clarabridge
MARCH 2, 2017
The Edelman Trust Barometer has measured our trust in institutions, in business, government and media for over 15 years. In 2009 as social media took hold, a new category emerged: “A person like yourself”. Over three quarters of travellers look for their next trip on social networks, they don’t trawl through the J.D.
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