2008 Examples Feedback Technical Support 
Clarabridge
DECEMBER 7, 2016
Rogers : We are currently analyzing customer feedback – both text-based comments and customer ratings – from multiple customer surveys. In many cases, there may be an issue our teams are aware of but our customer feedback analysis will reinforce the severity of the issue, prompting re-prioritization to address it. About Chris Rogers.
Clarabridge
DECEMBER 7, 2016
Rogers : We are currently analyzing customer feedback – both text-based comments and customer ratings – from multiple customer surveys. In many cases, there may be an issue our teams are aware of but our customer feedback analysis will reinforce the severity of the issue, prompting re-prioritization to address it. About Chris Rogers.
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Clarabridge
MARCH 30, 2017
We chat with Chris Rogers, VOC Analytics Project Manager at Constant Contact, who uses Clarabridge to listen and act on survey feedback data. Rogers : We are currently analyzing customer feedback – both text-based comments and customer ratings – from multiple customer experience surveys. A feedback loop is essential.
Kayako
OCTOBER 29, 2015
A particular blog that went viral in 2005 was a more extreme example of outsourcing by AJ Jacobs, editor-at-large in Esquire. AJ Jacobs wrote about outsourcing his whole life to India, including asking his support rep to argue with his with wife over email. Customer feedback doesn’t make it back to your company.
Netomi
JANUARY 5, 2022
Our favorite content from Annette : Unified CX: Real World Examples. He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues. To spur critical thinking about customer feedback and customer service, Martha leads nationally recognized conference sessions and workshops.
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