2008 Examples Feedback Journey mapping 
JustCall
MAY 14, 2020
Customer Success was an unexplored area back during the 2008-2009 period of the global recession. For example, conduct webinars to highlight which particular features are currently more in demand. For example, a user shows more interest in SMS related services in the demo. Create customer feedback emails.
JustCall
MAY 14, 2020
Customer Success was an unexplored area back during the 2008-2009 period of the global recession. For example, conduct webinars to highlight which particular features are currently more in demand. For example, a user shows more interest in SMS related services in the demo. Create customer feedback emails.
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ClearAction
MAY 28, 2015
Another example of micro response to customers: when a customer complains on Twitter, it apologizes and tweets out the happy news to counteract the bad press caused on social media. When you connect the feedback dots, you make things better for all customers, not just one at a time. A: Absolutely. What do you see ahead for 2015?
ClearAction
AUGUST 21, 2016
Another example of micro response to customers: when a customer complains on Twitter, it apologizes and tweets out the happy news to counteract the bad press caused on social media. When you connect the feedback dots, you make things better for all customers, not just one at a time. A: Absolutely. What do you see ahead for 2015?
Netomi
JANUARY 5, 2022
LinkedIn: Annette Franz, CCXP – Founder and CEO – CX Journey Inc. Our favorite content from Annette : Unified CX: Real World Examples. In 2008, Eliason, as part of the team selected to address the issues, created the Twitter account @ComcastCares and began directly responding to customer complaints. Arie Goldshlager.
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