2008 Customer emotions Customer retention Feedback 
JustCall
MAY 14, 2020
But the operation that is facing the most critical hit is – Customer Retention. Customer acquisition has become more difficult than ever. And businesses have shifted their focus towards Retention. But are you still sticking to the old-fashioned customer retention strategies?
JustCall
MAY 14, 2020
But the operation that is facing the most critical hit is – Customer Retention. Customer acquisition has become more difficult than ever. And businesses have shifted their focus towards Retention. But are you still sticking to the old-fashioned customer retention strategies?
PeopleMetrics
OCTOBER 22, 2015
Extra Effort , or how likely it is for the customer to go out of their way to do business with the company in the future. Advocacy , or whether the customer will refer his or her network to the company. Passion , or the customer's emotional response to the experience. Paris Novembre 2008. Want to learn more?
Expert insights. Personalized for you.
52 
Let's personalize your content