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Top 51 Customer Service Leaders – Best Customer Experience Influencers

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JANUARY 5, 2022

He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues. He helps SaaS companies grow by taking full advantage of the SaaS business model and unique distribution methods this model allows. . Churn is Coming: 12 Learnings From a Survey of SaaS CxOs.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

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AUGUST 1, 2017

Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Launched in 2013, Zingtree has helped over 15,000 organizations streamline support, engage with customers, and more. Bill Dettering.

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