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20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them

Callminer

OCTOBER 11, 2018

Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. Osiris Parikh is a certified inbound sales professional and SEO strategist. Nathan is the Chief Commercial Officer at both FM Outsource (a customer service outsourcing business) and Gnatta (a customer service software platform).

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