CX Pros to Advance Careers and Programs at New Training and Certification Event
CSM Magazine
JULY 29, 2015
The MaritzCX team invented Voice of the Customer (VoC) training and has certified hundreds of CX professionals since 2007, creating a recognized industry credential that continues as a benchmark today,” said Bassam Salem, chief operating officer, MaritzCX. “As Journey Mapping (one day). CX Basic Analytics (two days).
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