The Rise of India’s BPO Industry: Key Factors Driving Success
Hodusoft
AUGUST 21, 2024
The penetration of the internet in major Indian cities as well as the evolution of Voice over Internet Protocol (VoIP) played a key role in the growth of the Indian BPO industry. For the financial year 2006, the services provided by the industry were worth USD 7.2 They input, update, and manage data for businesses.
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