Loving Suppliers for Customer Experience Excellence
ClearAction
FEBRUARY 14, 2015
Maybe "love" is not the right word, but customer experience professionals should know what I mean: be a fan of, be engaged with, show a predisposition toward camaraderie that leads to co-innovation and co-promotion, inclined to look at the relationship with a long-term perspective for mutual value and growth. to-1 ratio."
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