2006, Consulting, Multichannel and outsourcing

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

2006

Consulting

Multichannel

outsourcing

Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

Callminer

FEBRUARY 21, 2018

Janeen Ansell is the Operations Manager at TeleDirect , a leader in business process outsourcing (BPO) with a multi-tier menu of solutions for a variety of commerce requirements. One common mistake I see from call centers that I have consulted with over the last year is…”. Janeen Ansell. Tele_Direct. Michael Replogle. CustomerServLTD.

call center software

call center software Call Center Contact Center Analytics

CX FORUMS: 2018 Key Note Speakers

Livepro

JULY 17, 2018

Luke has over 13 years of expertise across the Superannuation retail, outsourcing and profit-to-member sectors. Having managed in-house and outsourced contact centres as well as back-office processing centres, Ian fully understands the speed of change required when managing within the contact centre environment.

Transportation

Transportation Government Multichannel Consulting

Customer Contact Central

Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

CX FORUMS: 2018 Key Note Speakers

Stay Connected