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How YETI Stays Ahead with Feedback

GetFeedback

YETI was founded in 2006 by Roy and Ryan Seiders, two brothers from a long line of entrepreneurs. We recently released a Post Purchase Survey on yeti.com and yeticustomshop.com that gives us feedback regarding to the whole website journey. Our first use case is our service experience survey. YETI has a cool history.

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How to Recession-Proof Your Contact Center, According to 360+ Executives

Balto

We surveyed 361 executives across the United States for the purpose of this survey. Figure 1: Geographic Distribution of Survey Participants. Figure 2: Gender Distribution of Survey Participants. Figure 3: Age Distribution of Survey Participants. Figure 4: Title Breakdown of Survey Respondents. Demographics.

Insiders

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I didn’t choose CX – it chose me!! Heather Grisedale explains how she became a CCXP

ijgolding

It was also going to make it a lot easier for the accommodation owners too, but I had a lot of persuading, supporting and coaching to do with many of the accommodation providers (stakeholder management & influencing as we now know it!). It wasn’t common practice those days!)

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Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

Callminer

Mihai Corbuleac is a Senior IT Consultant at ComputerSupport.com LLC , an IT support company providing professional IT support and cloud services to businesses across the United States since 2006. Choosing a very complex system that also tends to be expensive especially when your business’s needs can be fulfilled with much less.

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Plotting the right (Green)Path: Calabrio Customer is a Finalist in the 2021 ICMI Global Contact Center Awards

Calabrio

It was during his sophomore year there that David became a student manager for the men’s basketball team and forged an important connection that continues to inspire him to this day: he worked alongside American college basketball coaching legend Tom Izzo. So I borrow another play from the Coach Izzo and MSU playbook: ‘I am because we are.’