Remove 2006 Remove Calibration Remove Coaching Remove Marketing
article thumbnail

20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)

Callminer

Art has been developing and marketing tools that blend human intelligence and automation to improve call center phone interactions. Lindsey Havens is the Senior Marketing Manager for PhishLabs , with over 10 years of experience in Marketing, Communications, Public Relations, Lead Nurturing/Generation, and Analytics. Art Coombs.