[Infographic] 9 Effective Call Center Strategies You Can’t Miss
Quiq
NOVEMBER 9, 2022
It’s not as simple as setting up a few phones and handing your team a script (although we’re sure no one has thought that since 2005). Measuring performance requires pulling metrics from multiple sources, a time-consuming and arduous process. Are they handling one call at a time? With regular surveys.
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