Callminer

AUGUST 1, 2017

Most call centers struggle with efficiency at one time or another. And because efficiency is directly tied to minimizing overhead costs in the call center, it’s a prominent challenge. Find out what you can do today to boost efficiency and improve call center performance by reading our pros’ responses below.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

OrecX

JANUARY 20, 2022

Oreka GPL, the best-in-class open-source call center solution, is acknowledged by GoodFirms as the best Call Center Software. Why Is Oreka GPL the Best Call Center Software? This open source software can be easily customized and updated to serve as a future-ready solution. Agile, scalable ?

call center software 62

call center software Call Center B2B Call Logging 62

NobelBiz

APRIL 18, 2021

Choosing a service provider is probably one of the most important business decisions a call center owner will make. Powering virtually all the vital operations, the service provider is, in some sense, the technical backbone of every contact center. NobelBiz Inc.

Call Center 52

Call Center call center software Contact Center APIs 52

TechSee

DECEMBER 5, 2017

Contact Centers appreciate: “We got our customer support sorted the day we started using Casengo to manage emails and social media posts.” Founded in 2001, Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services. and cloud-based call center offerings.

Contact Center 116

Contact Center Technology Self service Call Center 116