Tips on How You Can Bridge the Gap Between Remote and In-Office Contact Center Agents Faster With the Right Workforce Management Strategy
SharpenCX
JUNE 16, 2020
Last fall, Global Workplace Analytics told us that the number of people who work from home has increased by 140% since 2005. On the other hand, some employees have no space at home to work and are struggling to be productive and happy. These needs lead to a hybrid approach for the workforce. Let me show you.
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