Tips on How You Can Bridge the Gap Between Remote and In-Office Contact Center Agents Faster With the Right Workforce Management Strategy
SharpenCX
JUNE 16, 2020
Last fall, Global Workplace Analytics told us that the number of people who work from home has increased by 140% since 2005. Download Now: Learn how trends in workforce management and other key areas are impacting contact centers, according to Frost & Sullivan. These needs lead to a hybrid approach for the workforce.
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