25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
Reduce Turnover – Keeping a stable team will help you to reduce training costs and time. To implement continuous training. Most centers do front-end training and that’s pretty much it. If someone is making a mistake for two months waiting for his/her quarterly coaching session, thousands of dollars can be lost.
334 
Let's personalize your content