25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. Example: Campaign A has a high call volume but campaign B has less calls and the agents that are assigned campaign B are not busy. Tsahi Levent-Levi is an Independent Analyst and Consultant for WebRTC. markuslinder.
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