2005 Banking CRM outsourcing 
NobelBiz
APRIL 18, 2021
Customer Retention Management software (CRM): We can hardly imagine how a call center would stay relevant without a powerful CRM to store and manage all the client information that the agents are processing day in day out. CRM solutions help businesses to promote brand awareness, increase sales and improve customer relations.
Vistio
AUGUST 9, 2021
He now focuses on advising senior leaders on strategic, operational, and technology issues of contact centers, customer experience management tools (including CRM, CxM, and CEM), and BPS&O (Business Process Services and Outsourcing) drawing from his extensive personal experience to provide relevant and logical solutions.
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