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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

With built-in analytics and reports, managers can track agent performance to improve effectiveness all around. She writes for the blog of Dialer360. Markus Linder is an expert in the field of e-commerce and Digital Advice, in which he has been active since 2005. Nabahat Shanza. nabahatShanzA. Markus Linder. markuslinder.