JustCall

MARCH 16, 2021

JustCall's CEO, Gaurav Sharma , credits the organic move of small & medium businesses towards automation (& digital adoption) and the JustCall team's hard work & customer-centric approach with its 965% revenue growth over the past three years. The Deloitte Technology Fast 50 India program was launched in 2005.

Interactive Voice Response 69

Interactive Voice Response Biotechnology Analytics call center software 69

inmoment

MARCH 9, 2020

Based on my work with CEOs and Chief Strategy Officers, every leadership team is exploring how best to shape the customer experience using insights drawn from massive amounts of data — leveraging analytics, algorithms, machine learning and artificial intelligence systems. That means we can all look forward to decades of innovation.

Customer Experience 52

Customer Experience Self service Engineering Telecommunications 52

SmartKarrot

JANUARY 22, 2021

This blog today will take you on a mystical ride from how it all started, to what defines the tonality of customer success today to what the future anticipates. Fasten your seat belts as we begin the journey of customer success right away. Here is what we will be delving into today: Customer Success: Past.

SaaS 10

SaaS Customer centricity CRM Analytics 10