2005, Analysis, Consulting and Scripts - Customer Contact Central

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

AUGUST 1, 2017

James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). James Pollard. theadvisorcoach. Bill Dettering.

Contact Center

Contact Center Call Center Average Handle Time Real estate

Reinventing a cloud-native federated learning architecture on AWS

AWS Machine Learning

OCTOBER 10, 2023

Federated analytics is important not only for data analysis across distributed datasets before training, but also for model monitoring at inference. For example, you can select a ML framework for training local models at FL clients and customize different aggregation algorithms as scripts running in Lambda functions at the server.

Healthcare

Healthcare Telecommunications Analytics Wireless

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Reinventing a cloud-native federated learning architecture on AWS

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