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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

She has served clients as an independent consulting partner since 2004. She is a leading expert on customer relationship management (CRM) and customer service strategies, maturity, benchmarking, governance, and ROI. Denise went on to head Sony Electronic Inc.’s Follow Denise on Social Media: Twitter: Denise Lee Yohn (@deniseleeyohn).