2003 Customer Care Sales Wait times 
Taylor Reach Group
JUNE 20, 2017
Wait-Time on the Phone vs. Chat. Why Customers Prefer Live Chat. Wait-Time on the Phone Vs. Chat. Turaj: Customer Effort is a key factor in delivering a satisfying customer experience. If you customers can’t get through to you or have long wait-times, they won’t be happy.
Netomi
JANUARY 5, 2022
Barry Dalton is a Customer Experience strategy and CX technology leader with accomplishments in designing and implementing strategy and technology architecture across Marketing, Sales & Service with a particular industry focus on Consumer Products, Pharmaceuticals, Retail, and Technology. Dan Gingiss. Evan Shumeyko.
Expert insights. Personalized for you.
62 
Let's personalize your content