Remove 2003 Remove CRM Remove Interactive Voice Response Remove Telemarketing
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The TRACED Act: Robocall Litigation Changing Call Centers

Calltools

Requiring telemarketers to include an automated “opt-out” message at the beginning of all calls. The message must have an interactive component that lets people opt out of future calls. In 2003, the FCC and the Federal Trade Commission (FTC) created the Do Not Call Registry to help the FCC enforce TCPA rules.