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COPC Inc. Announces Virtualization of Consulting, Training, Certification and VMO Services

COPC

MARCH 24, 2020

COPC® Best Practices for Customer Experience Operations. COPC® Best Practices for Vendor Management Organizations. Certification to the COPC Customer Experience Standard is one of the most prestigious recognitions in the industry — an indication of a company’s commitment to best practices and continuous improvement.

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Expert Advice with Seasoned BPO Advisor and CX Specialist, Peter Ryan

Vistio

JUNE 29, 2021

Peter Ryan is recognized as one of the world’s leading experts in customer experience (CX) and business process outsourcing (BPO). You have a long career in analyzing and consulting on front office BPO ecosystems, including contact center outsourcers, CRM technology players, offshore development agencies, and industry associations.

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