Remove 2001 Remove Accountability Remove Metrics Remove Quality management
article thumbnail

The Top 7 Call Center Quality Assurance Software Solutions

Voxjar

Founded in 2001. Scorebuddy also offers a learning management solution and they recently added text analytics in order to search chat, support tickets, and more. Klaus has an easy sign up process that does not require that you speak with sales to launch an account. Automated Quality Assurance Solutions: Speech Analytics.