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The Top 7 Call Center Quality Assurance Software Solutions

Voxjar

Founded in 2001. Their platform includes a learning management system and allows you to survey your agents to measure their satisfaction. Klaus has an easy sign up process that does not require that you speak with sales to launch an account. Scorebuddy QA. scorebuddyqa.com. Based in Dublin Ireland. Klausapp pricing.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Fully customizable, Enchant includes features such as unlimited Help Desk Inboxes, smart folders that update in real time, multiple knowledge base sites with their own set of articles, multiple messengers in a single account with each pointing to a different team or configured for a different website.