Are We Chatting or are We Serving? – The balance of chat and getting the solution quickly
Creative Virtual
OCTOBER 2, 2018
I’m not convinced, but I bring it up to make us think about how we interact with our phones, desktops, social media apps and any home assistant device – an important consideration as we celebrate CX Day. On many occasions we use social media to advertise in some way – it can be a product, photo, achievement or opinion.
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