Survey Reveals Consumer Expectations Heightened as a Result of Inflationary Price Hikes
CSM Magazine
SEPTEMBER 26, 2022
A survey of over 2,000 working age adults has revealed that the perceived standard of UK customer service is slipping in the wake of record inflation. Entering the autumn/winter trading period, consumer-facing businesses are confronted with various economic headwinds, the likes of which we haven’t seen for decades.
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