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Four Critical Questions Chief Customer Officers Should Ask

Sykes

With a fully diversified contact portfolio in place, companies can tap multiple resources to maintain service channels.? Over the past 30 years, we’ve seen a dynamic growth of the customer care service industry, yet many contact center and business services jobs are still held internally within the company.? .

article thumbnail

Four Critical Questions Chief Customer Officers Should Ask

Sykes

With a fully diversified contact portfolio in place, companies can tap multiple resources to maintain service channels.? Over the past 30 years, we’ve seen a dynamic growth of the customer care service industry, yet many contact center and business services jobs are still held internally within the company.? .