Is Outbound Telesales Making a Comeback?
Robert Davis
APRIL 5, 2018
both in-house and outsourced, rose from fewer than 80,000 to 565,000. The rise in digital channels over the past decade has had a profound effect on service and sales operations. One of the biggest challenges for corporations that outsource outbound telesales today is finding superior vendors that can deliver on key metrics.
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