7 Ways to Automate Customer Service (Without Sacrificing Quality)
JivoChat
APRIL 13, 2021
One study found that 62% of businesses don’t respond to customer service emails. Increases revenue potential. Upsell or cross-sell customers on your offers. You also need to use multichannel bots to engage your audience across channels. Provides 24/7 support. Lower cart abandonment rates. Collect survey data.
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