Multichannel Revenue potential Sales Self service 
JivoChat
APRIL 13, 2021
A HubSpot report revealed that 90% of buyers consider instantaneous replies important or very important when they have a customer service request. The desire for instant or near-instant customer service is on the rise and not going away soon. Enables self-service. Increases revenue potential.
Comm100
FEBRUARY 5, 2018
Self Service Software. Multichannel and Omnichannel Software. These software solutions can help organizations meet customers at any number of vital touchpoints, such as through live chat, social media, self-service, marketing, and more. Past sales (what did they buy and when? CRM Software. PR Software.
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