What is Contact Center as a Service (CCaaS) & How Does It Work?
JustCall
AUGUST 26, 2022
But what exactly is CCaaS? This article explains what CCaaS is and how this booming technology has put organizations in control of their customer service. Contact Center as a Service (CCaaS): What is it? Because you only pay for what you use, your investment expenses are lower than the typical phone systems.
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