The Comprehensive Guide to Assessing the Average Talk Time Metric in Call Centers
NobelBiz
SEPTEMBER 12, 2023
For reference, according to callcenterhelper.com , the industry standard for Average Handling Time (AHT) is 6 minutes and 10 seconds. ” If your business thrives on telemarketing, lead gen, or debt collection, this is a must-watch. Dive into the world of outbound sales, from industry insights to performance optimization.
Let's personalize your content