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What Is Inside Sales And How Does It Differ From Telemarketing?

CrazyCall

The world of sales has been changing over the past few decades. With the growth of new software and technology, new types of sales processes have come into play. One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales.

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8 Tips to Reduce Contact Center Costs

Fonolo

Constant hiring and training can drain your call center spend, so it’s important to find ways to engage call center agents (think gamification or other work culture boosts). This ensures that you’re never leaving a customer, or a potential sale, behind. 3 Reasons Why Agent Satisfaction is the New Customer Satisfaction.