Lumoa

JULY 17, 2022

Lumoa Product News for July 2022 We now offer feedback translation to German! By default, when a feedback gets summited to Lumoa, we translate it into English, then look at it’s sentiment, etc. Now, we can have ANY feedback be translated to German and the analysis done on the German version of the comment. This is really beneficial for German focused customers!

Feedback 83

Feedback Surveys Customer Experience Management 83

JivoChat

JULY 17, 2022

Do you know how to create WhatsApp Stickers? Before WhatsApp even existed, at the beginning of the rise of online chats, emojis became a success as a way to express yourself beyond words. . They have evolved a lot since then, and WhatsApp stickers offer the possibility to go far and allow you to personalize even more your messages. Not only for personal uses, but also for business purposes. .

Personalization 75

Personalization 75

LiveVox

JULY 17, 2022

CRM vs. system of record: what’s the difference and why does it matter for your business? Details about your customers are imperative for establishing and maintaining a relationship with them. CRM software takes what was once a contact card with a few bits of information scrawled in the margin to a cohesive portrait of customers based on data. A CRM puts information about your customers into a well-organized data warehouse right at your fingertips.

CRM 52

CRM 52

Voiptime

JULY 17, 2022

Reach the natural call center adherence results without straining relationships with employees and money wasting.

Schedule adherence 40

Schedule adherence Call Center 40

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