What is Inbound Calling & How to handle it?
JustCall
JANUARY 18, 2023
In an inbound call, a customer initiates a call to a business’s contact center. The help desk generally handles these calls. In some cases, inbound calls can also be made by the employees. Call centers usually take inbound, and outbound calls for a business. Managing heavy call volumes.
52 
Let's personalize your content