Beyond Philosophy
DECEMBER 25, 2021
Did you know that customer satisfaction scores are the lowest they have been in the past 15 years? It’s true, and you can’t blame it all on COVID, although there is some blame to be cast there. Per the American Customer Satisfaction Index (ACSI), only 30 percent of companies tracked by ASCI improved their score; that means 70 percent didn’t, and that’s alarming.
Avoxi
DECEMBER 25, 2021
Recent Trends in Business Communication New & Emerging Business Communication Trends for 2022 Expert insight into what to expect for your call center operations Play Video VoIP Industry Experts Barbara Dondiego COO Kyle Johnson CRO Randy Layman CTO AVOXI Megan Evitts Digital Events Manager AVOXI CONNECT WITH US Trend 1: Business Operations Live… The post 2022 Business Communication Trends – Recent Trends in Business Communications – UCaaS Trends, API Trends, VoIP Security T
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