Top Customer Contact Central Big data Customer Care Content for Sat.Mar 14, 2020

Sat.Mar 14, 2020

Your Company Will Get A Taste of Remote Work. What Happens Post-Coronavirus Crisis? Try This Hybrid Remote Schedule That Works.

ChurnZero

MARCH 14, 2020

Your Company Will Get A Taste of Remote Work. What Happens Post-Coronavirus Crisis? Try This Hybrid Remote Schedule That Works. Thousands of “knowledge companies,” including ours, are supporting a temporary 100% work-from-home (WFH) workforce during the coronavirus (COVID-19) crisis. This precautionary move is inadvertently serving as a remote-work pilot test for onsite employees.

Personalization

Personalization Technology

Customer Service Skills That Will Make You a Better Project Manager

CSM Magazine

MARCH 14, 2020

At first sight, it might not seem like project management has a lot to do with customer service. Being a project manager sounds more like a methodical job, where you coordinate lots of tiny moving pieces, manage tasks, research, fill in spreadsheets, strategize and write progress reports. When thinking of a PM, we picture someone sitting behind a desk, elbows deep in paperwork, not someone working in the dynamic and interactive environment of customer service.

Customer Service

Customer Service Management Big data Customer Care

Sat.Mar 14, 2020

Your Company Will Get A Taste of Remote Work. What Happens Post-Coronavirus Crisis? Try This Hybrid Remote Schedule That Works.

Customer Service Skills That Will Make You a Better Project Manager

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