Sat.Jul 27, 2019

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Call Center Training Best Practices

Avoxi

Call center agent training is one of the most researched topics when it comes to customer experience. However, managers still have huge problems identifying the best call center agent training techniques for their teams. When agents are asked how they would recommend improving their team's performance, better call center training methods are always towards the… The post Call Center Training Best Practices appeared first on AVOXI.