Consumer Behavior is Changing, and it’s AI’s time to Shine
Interactions
MAY 14, 2020
We surveyed more than 1,000 people about their comfort levels towards automation in customer service, grocery stores, healthcare, privacy, and self-driving cars in comparison with before the novel coronavirus crisis. Combined with the increase of call volume, it means long wait times for customers and a negative customer experience. .
71 
Let's personalize your content